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Free Shipping, Secure Payment & Satisfaction Guarantee

At Safetyware Singapore, we prioritize your trust and convenience when supplying personal protective equipment (PPE). Below are the key details on our shipping, payment, and guarantee policies to help you shop with confidence.

1. Free Shipping for Orders Over S$300

We make bulk PPE orders more affordable by offering free standard shipping across Singapore on qualifying purchases.

  • Threshold: FREE shipping on all orders S$300 and above (before GST, taxes, or discounts) within Singapore.
  • Below S$300: S$20 shipping fee applies (calculated at checkout).
  • Delivery Area: Covers all of Singapore, including industrial zones (e.g., Jurong, Tuas). Restricted areas (e.g., Sentosa, Jurong Island) may have minor surcharges—shown at checkout.
  • Estimated Time: 2 to 5 working days for in-stock items. Contact us for urgent needs.

Free shipping applies automatically—no code needed. Excludes special freight for oversized items (quoted separately).

2. Secure Payment

Your transactions are fully protected with industry-standard security measures.

Accepted Methods:

  • Credit/Debit Cards (Visa, Mastercard)
  • PayNow
  • Corporate Invoice / Credit Terms (for registered businesses—apply via [email protected])

Checkout is quick and encrypted. For invoice setup or questions, reach out to our team.


3. Satisfaction Guarantee

We stand behind the quality of our certified PPE. If you're not satisfied, we're here to resolve it.

  • Return Window: Contact us within 3 days of delivery.
  • Process: Email [email protected] with your order number and details (photos helpful for defects). We'll guide returns or replacements.
  • Eligible Returns: Items qualify for refund or exchange must be unused/unworn.
  • Exceptions: No returns on custom or misused items. Proof of purchase required.

Your satisfaction matters—we're committed to being your reliable safety partner.

Have questions? Contact us at [email protected] or +65 67440882 / 98193376.